Tech Support

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Here are some useful documents you may take a look at if you're having any sort of technical issues. Feel free to reach out to us for any additional questions/concerns.

Connect to BCPS Wi-Fi from a Personal Device

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Here's how to connect to Broward County Public Schools Wi-Fi from any personal device:

1. Select "BCPS" (or BCPS-BYOD" if you can't get "BCPS" working for some reason) from the list of Wi-Fi networks

Username/Identity = 06xxxxxxx@my.browardschools.com (use your employee # in place of a student email if you are a BCPS employee)

Password = [Same password you use for Clever, Microsoft 365, etc.]

2. If asked for a certificate, select "Do Not Validate" (iOS devices may ask you to trust a certificate instead) - this step is irrelevant if you are running Windows, as it will simply connect you directly to the network after providing your credentials

3. Sign-In & everything should work as intended!

4. If everything doesn't work as intended, that's why the document is here! This is just a quick guide, as connecting with most devices doesn't require reading the entire guidebook.

School Phone Instructions

Here's a quick document on how to dial outside lines from the school phones & dial other phones within the school. This guide was made by our very own webmaster!

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Network Printer Setup

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This is a guide on how to add a network printer on Windows 10/11 & MacOS (ONLY WORKS WITH SCHOOL BOARD COMPUTERS - TO PRINT FROM PERSONAL COMPUTERS, CONNECT VIA USB) (with her permission, of course). This guide was made by our very own webmaster!

*Windows screenshots were taken by the webmaster; MacOS screenshots (except for the first one) are from here: https://www.ch.cam.ac.uk/computing/adding-network-printer-mac-os-x

New BCPS Logon System

A document describing our new logon system - take a look if you need to.

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